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Account & settings

This section covers the parts of ISPMan that apply to your whole business rather than one service: who’s on your team, how your business is set up, what ISPMan charges you, and the tools that help you keep an eye on everything.

Page Where in the dashboard Use it to
Team members and roles Team Invite staff, give them roles, limit them to branches, and remove access.
Settings Settings Branding, business details, captive portal design, payments, branches, hotspot configurations and policies.
Network settings Settings → PPPoE Network, Settings → Winbox Access Manage PPPoE IP addresses and remote Winbox access to your routers.
Alerts Alerts, Settings → Usage Alerts & Thresholds Get told when a router goes offline, and follow up on outages.
Billing Billing See your ISPMan plan, rates, invoices and payments, and pay your bill.
Reports and trends Reports, Trends Revenue, customers and usage over time, with Excel export.
Assistant Assistant Ask the AI assistant to troubleshoot, report and propose fixes, and schedule emailed reports.
Your profile Right-hand menu → My Profile Change your password, sign-in methods and notifications, and switch business.

Most of these pages are limited by role:

  • Settings is for the business owner.
  • Team needs the owner, team_admin or team_reader role.
  • Billing needs a billing role (such as billing_admin or billing_reader) or a core role like admin.
  • Reports needs a reports role or a management role.
  • Alerts needs a devices role.
  • Assistant is available to owners and admins.

If a page is missing from your menu, ask the business owner to give you the role. See Team members and roles.